FAQ
Ordering
What size should I buy?
Not sure which size to pick? Picture yourself lounging by the Mediterranean – then check our size guide to find your perfect fit.
Can I cancel my order?
Changed your mind faster than a summer breeze? We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.
Which payments do you accept?
From seashells to modern magic, we accept all major credit cards, PayPal, Ideal and other easy payment options!
Delivery
When will my order arrive?
Eager to get your Mediterranean vibes on? Check out our delivery times below for all the details on when new favorites will reach you.
Netherlands: Same-Day / Next-Day Delivery
Belgium: Next-Day Delivery
Germany: 1-2 Days
France: 1-3 Days
Rest of Europe: 2-5 Days
PS: Shipping is free over €75 euro & days are in working days
Where is my order?
Lost at sea? Don’t worry! You have received a track & trace code so you can keep an eye on your package. Worried something went wrong? Get in touch below.
Do you ship overseas?
Dreaming of the Mediterranean from afar? We currently only ship within the EU region. Please contact us for shipments overseas below.
Returns & Exchanges
What is your return policy?
Not in love with your purchase? We accept returns within 14 days – just make sure everything is in its original, sun-kissed condition.
- The item/s must be in original condition with returns tag in place.
- Item/s must not have been worn, washed or altered in any way.
Unfortunately, we cannot accept any returns that do not meet the above requirements.
Club Mare offers a full refund (item price excluding original shipping cost) on items that meet the above conditions.
How do I return or exchange my items?
Wrong size? Ready for a switch? Or just want a to return your item?
All we ask is that it’s returned to us in its original condition with all original packaging, within 14 days of delivery.
Please request your return or exchange by sending an email to our team at info@club-mare.com.
We'll take care of it and let you know what's next.
Care
How do I take care of my swim shorts?
Keep your swimwear as vibrant as a Mediterranean sunset! Follow our care tips to ensure they stay fabulous for many adventures to come.
- Cold Hand Wash.
- Rinse after contact with salt water or chlorine.
- Do not iron.
- Some color fade may occur when drying in direct sunlight.
- Avoid rough surfaces.
Get in touch
Have questions about your order, or a general enquiry?
